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Erie 1 BOCES
355 Harlem Road
West Seneca, NY 14224

Service Questions

The vendor does not provide specific version or revision numbers since the product is an open-source framework.  Updates are done as needed by MediaFlex, which are then pushed out globally to all hosted sites.


We also support the Regional Union Catalog of Resources for interlibrary loaning for the four systems (E1BOCES, E2BOCES, CABOCES, ONBOCES) using the OPALS platform for this process.



  1. OPALS equipment & textbook modules, DPS SSO database management & automated patron import tools.

  2. BESTMARC MARC record enhancement from Mitinet Library Services

  3. Worthington Inventory TriCoders and Symbol (or similar) USB Laser Scanners purchased thru a WNYRIC CoSer. Items purchased independent of a WNYRIC CoSer (MPN) are not supported/warrantied by our office.



  • ​​​As part of your CoSer participation, the Library Automation team will provide training to the certified School Library Media Specialist (SLMS) in all aspects of library automation (circulation, policies, cataloging, reports, inventory, MARC record enhancement)​

  • Limited training will be provided to the non-certified library staff


Training Specifications


To reach us toll free, call 1-800-872-0780, and enter the 4-digit extension below:

Listing of Contacts
Alicia Thompson  821-7070
Todd Catalano  821-7265
Gary Ciszewski  821-7202
Patrick Doty  821-7427
Warren Knospe  821-7101

Lynda West: (716) 821-7116 Secretary, Library Services

System Requirements

Please see this vendor link for current requirements.


For additional requirements, please contact our office.